--- title: In-Person Drop Offs and Pick Ups at Swift description: Learn when you can drop off or pick up passport and visa documents at Swift’s Chicago office --- [Skip to content](https://support.swiftpassportservices.com/swift-knowledge-base/in-person-drop-offs-and-pick-ups-at-swift#main-content) [![Swift Icon](https://support.swiftpassportservices.com/hs-fs/hubfs/Swift%20Icon.webp?width=150&height=42&name=Swift%20Icon.webp)](https://support.swiftpassportservices.com/swift-knowledge-base/?hsLang=en) - [Passports](https://support.swiftpassportservices.com/swift-knowledge-base/passports) - Visas Show submenu for Visas - [Visas](https://support.swiftpassportservices.com/swift-knowledge-base/visas) - [China Visas](https://support.swiftpassportservices.com/swift-knowledge-base/china-visas) - Your Order Show submenu for Your Order - [Shipping & Delivery](https://support.swiftpassportservices.com/swift-knowledge-base/shipping-delivery) - [Tracking & Status](https://support.swiftpassportservices.com/swift-knowledge-base/tracking-and-status) - [Payments & Billing](https://support.swiftpassportservices.com/swift-knowledge-base/payments-billing) - Requirements Show submenu for Requirements - [Processing Times](https://support.swiftpassportservices.com/swift-knowledge-base/processing-times) - [Government Requirements](https://support.swiftpassportservices.com/swift-knowledge-base/government-requirements) - Support Show submenu for Support - [FAQs](https://support.swiftpassportservices.com/swift-knowledge-base/swift-passport-and-visa-services-frequently-asked-questions) - [Communication & Support](https://support.swiftpassportservices.com/swift-knowledge-base/communication-support) Open main navigation Close main navigation - [Passports](https://support.swiftpassportservices.com/swift-knowledge-base/passports) - Visas Show submenu for Visas - [Visas](https://support.swiftpassportservices.com/swift-knowledge-base/visas) - [China Visas](https://support.swiftpassportservices.com/swift-knowledge-base/china-visas) - Your Order Show submenu for Your Order - [Shipping & Delivery](https://support.swiftpassportservices.com/swift-knowledge-base/shipping-delivery) - [Tracking & Status](https://support.swiftpassportservices.com/swift-knowledge-base/tracking-and-status) - [Payments & Billing](https://support.swiftpassportservices.com/swift-knowledge-base/payments-billing) - Requirements Show submenu for Requirements - [Processing Times](https://support.swiftpassportservices.com/swift-knowledge-base/processing-times) - [Government Requirements](https://support.swiftpassportservices.com/swift-knowledge-base/government-requirements) - Support Show submenu for Support - [FAQs](https://support.swiftpassportservices.com/swift-knowledge-base/swift-passport-and-visa-services-frequently-asked-questions) - [Communication & Support](https://support.swiftpassportservices.com/swift-knowledge-base/communication-support) - [Go to Swift's Main Site](https://www.swiftpassportservices.com/) [Go to Swift's Main Site](https://www.swiftpassportservices.com/) Find answers about passports, visas, and your order - There are no suggestions because the search field is empty. 1. [Swift Passport and Visa Help Center](https://support.swiftpassportservices.com/swift-knowledge-base?hsLang=en) 2. [Shipping & Delivery](https://support.swiftpassportservices.com/swift-knowledge-base/shipping-delivery?hsLang=en) # In-Person Drop Offs and Pick Ups at Swift ## Learn when you can drop off or pick up passport and visa documents at Swift’s Chicago office #### 📍 Office Location & Hours You're welcome to visit our Chicago office to: - Drop off passport or visa documents - Pick up completed passports or travel documents **Office Address:** 1 E Erie Street, Suite 525 Chicago, IL 60611 **Business Hours:** Monday–Friday 9:00 AM – 4:00 PM CST *Hours are subject to change on holidays. Please check our website or contact us to confirm holiday hours.* No appointment is required during business hours unless otherwise instructed. --- #### 📥 Picking Up Completed Documents If you plan to pick up your completed passport or visa in person: **Note:** In-person pick-up is available during regular business hours (Monday–Friday, 9:00 AM – 4:00 PM CST) at the Chicago office only. - You must notify Swift at least one business day in advance If Swift is not notified in advance, your completed documents will automatically be shipped via FedEx to the return address on file with your order. Please ensure your return address is accurate when placing your order. - [FAQs](https://support.swiftpassportservices.com/swift-knowledge-base/faqs?hsLang=en) - [Visas](https://support.swiftpassportservices.com/swift-knowledge-base/visas?hsLang=en) - [Passports](https://support.swiftpassportservices.com/swift-knowledge-base/passports?hsLang=en) - [Processing Times](https://support.swiftpassportservices.com/swift-knowledge-base/processing-times?hsLang=en) - [Government Requirements](https://support.swiftpassportservices.com/swift-knowledge-base/government-requirements?hsLang=en) - [Payments & Billing](https://support.swiftpassportservices.com/swift-knowledge-base/payments-billing?hsLang=en) - [Shipping & Delivery](https://support.swiftpassportservices.com/swift-knowledge-base/shipping-delivery?hsLang=en) - [China Visas](https://support.swiftpassportservices.com/swift-knowledge-base/china-visas?hsLang=en) - [Communication & Support](https://support.swiftpassportservices.com/swift-knowledge-base/communication-support?hsLang=en) - [Tracking and Status](https://support.swiftpassportservices.com/swift-knowledge-base/tracking-and-status?hsLang=en) - [Passports](https://support.swiftpassportservices.com/swift-knowledge-base/passports) - Visas - [Visas](https://support.swiftpassportservices.com/swift-knowledge-base/visas) - [China Visas](https://support.swiftpassportservices.com/swift-knowledge-base/china-visas) - Your Order - [Shipping & Delivery](https://support.swiftpassportservices.com/swift-knowledge-base/shipping-delivery) - [Tracking & Status](https://support.swiftpassportservices.com/swift-knowledge-base/tracking-and-status) - [Payments & Billing](https://support.swiftpassportservices.com/swift-knowledge-base/payments-billing) - Requirements - [Processing Times](https://support.swiftpassportservices.com/swift-knowledge-base/processing-times) - [Government Requirements](https://support.swiftpassportservices.com/swift-knowledge-base/government-requirements) - Support - [FAQs](https://support.swiftpassportservices.com/swift-knowledge-base/swift-passport-and-visa-services-frequently-asked-questions) - [Communication & Support](https://support.swiftpassportservices.com/swift-knowledge-base/communication-support) [![Swift\_logo\_reverse1](https://support.swiftpassportservices.com/hs-fs/hubfs/Swift_logo_reverse1.webp?width=190&height=43&name=Swift_logo_reverse1.webp "Swift_logo_reverse1")](https://www.swiftpassportservices.com/) Copyright © 2026, Swift Passport & Visa Services