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In-Person Drop Offs and Pick Ups at Swift

Learn when you can drop off or pick up passport and visa documents at Swift’s Chicago office

📍 Office Location & Hours

Customers are welcome to visit Swift’s Chicago office to:

  • Drop off passport or visa documents

  • Pick up completed passports or travel documents

Office Address:
1 E Erie Street, Suite 525
Chicago, IL 60611

Business Hours:
Monday–Friday
9:00 AM – 4:00 PM CST

No appointment is required during business hours unless otherwise instructed.


📥 Picking Up Completed Documents

If you plan to pick up your completed passport or visa in person:

  • You must notify Swift in advance

If Swift is not notified in advance, your completed documents will be shipped to the return address provided in your order via FedEx.