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Inbound Shipping: Getting Your Documents to Swift

Learn how to send your passport and required documents to Swift, including shipping responsibilities and delivery details.

📍 Your Responsibility

You are responsible for getting your passport and required documents to Swift.

You may:

  • Ship your documents to Swift, or

  • Drop them off in person at the Swift Chicago office (see address and hours below)

Swift does not arrange inbound shipping for customers.


🧾 Important Shipping Clarification

The shipping option selected during checkout is for:

  • Return shipping only (to return your passport back to you upon completion of the service)

It is not used for sending your documents to Swift.


✍️ Signature Requirements

A signature is not required for deliveries to Swift.

Carriers may leave packages at our facility without requiring a signature, so your documents will be accepted even if no one is present to sign.


🕒 Weekend & After-Hours Deliveries

Swift business hours:

  • Monday–Friday

  • 9:00 AM – 4:00 PM CST - Closed on weekends and federal holidays

Swift is closed on weekends and federal holidays. However, the facility accepts deliveries outside of business hours:

  • Packages can still be delivered

  • Deliveries are safely received after business hours

  • Weekend deliveries are secure


💡 Helpful Notes

  • Use a trackable shipping method

  • We do NOT recommend shipping with USPS. We recommend using FedEx or UPS.
  • Retain your tracking number until delivery is confirmed

  • Processing does not begin until your documents are received and reviewed — ship them as early as possible to avoid delays.