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When You’ll Receive a Tracking Number 

Learn when tracking numbers are issued for visa and passport services, where to find them, and why timing can vary.

📍 Where to Find This

Once your passport ships, you can find your tracking number:

  • In an email notification sent by Swift

Tracking information only appears after your passport has shipped.


🧾 How Tracking Numbers Are Issued

Tracking numbers are created when Swift hands your package to FedEx.

The timing depends on the type of service you’re using and when processing is completed.

Swift does not generate tracking numbers in advance.


⏱️ Visa Services: Tracking Timing

For China visa and other visa services:

  • Swift picks up passports from the consulate on the date of completion

  • Pickups occur in the afternoon

  • Tracking numbers are typically posted by the end of the business day

It is normal not to see tracking information earlier in the day.


📘 Passport Services: Tracking Timing

For passport renewal or expedited passport services:

  • Tracking numbers are issued the same business day Swift receives your new passport

  • Tracking is usually available by the end of that business day

Processing must be fully completed before shipping occurs.


🔎 Why You May Not See Tracking Yet

Common reasons tracking is not visible yet include:

  • Your visa is completed but pickup is scheduled for later in the day

  • FedEx has not scanned the package yet

  • The business day has not ended

  • Government holidays or carrier delays

These situations do not indicate a problem with your order.


💡 What Swift Can and Cannot Control

Swift can:

  • Ship passports immediately after pickup or receipt

  • Post tracking numbers as soon as they are available

  • Notify you by email and in SwiftPass

Swift cannot:

  • Generate tracking numbers before shipment

  • Force earlier FedEx scans

  • Guarantee carrier delivery times