📦 Finding Your Tracking Number (Traveler View)
Learn how to locate and track your shipment once your passport or visa has been sent back to you.
🎬 Watch this short tutorial:
🚚 When Tracking Becomes Available
- When Swift ships your documents, your order status updates to Documents Shipped.
- You’ll see this reflected in the status bar at the top of your SwiftPass application.
🔎 Where to Find Your Tracking Number
- Locate the Completed Date section of your order.
- You’ll see:
- Tracking Number — linked directly to the carrier’s tracking page.
- Carrier Name — the shipping company handling your return package (e.g., FedEx).
📦 When Delivery Is Complete
- Once the carrier confirms delivery, SwiftPass automatically updates your order to Order Complete.
- You can always revisit your completed order to view your shipment details.
🧾 Notes
- Most orders include one tracking number, specifically for the return of the completed visa or passport.
- For e-Visas, no physical shipment is required; instead, you’ll download the visa directly from SwiftPass.
- See “Where to Find a Copy of Your Completed Visa (Traveler View)” for e-Visa guidance.
🔗 Next Step
→ Where to Find a Copy of Your Completed Visa (Traveler View)