🧾 Knowledge Base Article: Notifications and Daily Digest (Traveler Admin)
Traveler Admins receive updates in two ways: through in-app notifications and a daily email digest. These tools help you stay aware of traveler activity, document updates, and application progress directly within SwiftPass.
🔔 In-App Notifications
You’ll see a bell icon at the top right of your SwiftPass dashboard.
Click it to view recent updates such as:
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New services created for travelers
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Documents reviewed or approved
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Re-submission requests
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Completed applications
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Shipments in progress
Clicking any notification takes you directly to the relevant traveler’s application.
📩 Daily Digest Email
Every day, SwiftPass sends a summary email listing all traveler updates since your last login.
It includes:
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New and completed applications
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Missing or on-hold items
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Any messages or follow-ups from Swift
This helps you quickly stay informed without logging in multiple times a day.

🧠 Tips for Admins
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All notifications also appear in the in-app notification list.
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The Daily Digest complements the dashboard — it doesn’t replace it.
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Admins cannot adjust notification frequency at this time.
🔗 Next Step
→ Checking the Status of a Traveler’s Application (Traveler Admin)